In my experience, it's not too common for restaurant brands to use different POS systems. Typically, you'd only see this for franchised locations in venues that require that different POS systems, like hotels or airports. Sometimes, a company that franchises many restaurant brands will have their own POS of choice, which might be different than the one any particular brand uses. The only other time I've seen it is when a brand is testing a new POS in a very limited set of locations, or when they have a concept sufficiently different from their main one, where a different POS is a better fit.
super interesting. So you think that the ability for Olo to stitch multiple POS systems together is overrated? Thanks for sharing Touradj, appreciate the views.
A pleasure to contribute to such a thorough article! I'm sure they have seen more situations that I have, but from what I've seen, it's not common for a brand to use multiple POS systems for a given concept on an ongoing basis, other than to accommodate specific venues or franchisees, which usually represent a limited fraction of a brand's locations.
In my experience, it's not too common for restaurant brands to use different POS systems. Typically, you'd only see this for franchised locations in venues that require that different POS systems, like hotels or airports. Sometimes, a company that franchises many restaurant brands will have their own POS of choice, which might be different than the one any particular brand uses. The only other time I've seen it is when a brand is testing a new POS in a very limited set of locations, or when they have a concept sufficiently different from their main one, where a different POS is a better fit.
super interesting. So you think that the ability for Olo to stitch multiple POS systems together is overrated? Thanks for sharing Touradj, appreciate the views.
A pleasure to contribute to such a thorough article! I'm sure they have seen more situations that I have, but from what I've seen, it's not common for a brand to use multiple POS systems for a given concept on an ongoing basis, other than to accommodate specific venues or franchisees, which usually represent a limited fraction of a brand's locations.
Great Research
Thank you.
Super interesting research - thanks for this!